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Can't uninstall FlyGrid

Link Posted: 21-Apr-2007 11:55

nap70

Total Posts:0

Joined:12/28/2024

I have FlyGrid.Net Pro 1.4.5.0 installed on Windows Vista with .NET Framework 2.0.50727. When I attempt to uninstall it, I get an error message that says \"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.\"

Anybody have a solution for this?

Link Posted: 22-Apr-2007 19:12

NineRays

Total Posts:0

Joined:12/28/2024

You can simply delete folder with FlyGrid.Net installation.
FlyGrid installer doesn't copy or place its assemblies in another folders.

Link Posted: 23-Apr-2007 02:44

nap70

Total Posts:0

Joined:12/28/2024

[quote="NineRays"]You can simply delete folder with FlyGrid.Net installation.
FlyGrid installer doesn't copy or place its assemblies in another folders.

If I do that, FlyGrid still remains in the list of installed programs on Windows. I'd like to have it completely and cleanly removed.

Link Posted: 24-Apr-2007 07:14

NineRays

Total Posts:0

Joined:12/28/2024

Probably you need to upgrade MSI installer component ot correctly remove FlyGrid from your machine.

Link Posted: 24-Apr-2007 08:44

nap70

Total Posts:0

Joined:12/28/2024

[quote="NineRays"]Probably you need to upgrade MSI installer component ot correctly remove FlyGrid from your machine.

I ran msiexec from the command line with logging enabled. Here is the section of the log which contains information about the error:

MSI (s) (14:B8) [15:35:12:151]: Executing op: ActionStart(Name=_522383F3_9E7E_4159_8A75_FE5DC007610A,,)
MSI (s) (14:B8) [15:35:12:151]: Executing op: CustomActionSchedule(Action=_522383F3_9E7E_4159_8A75_FE5DC007610A,ActionType=1042,Source=C:\\Bin\\FlyGridInstaller.exe,Target=U,)
MSI (s) (14:B8) [15:35:18:438]: Note: 1: 1721 2: _522383F3_9E7E_4159_8A75_FE5DC007610A 3: C:\\Bin\\FlyGridInstaller.exe 4: U
MSI (s) (14:B8) [15:35:18:438]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (14:B8) [15:35:23:477]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (14:B8) [15:35:23:477]: Product: FlyGrid.Net Pro -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _522383F3_9E7E_4159_8A75_FE5DC007610A, location: C:\\Bin\\FlyGridInstaller.exe, command: U

MSI (c) (F4:F8) [15:35:18:453]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _522383F3_9E7E_4159_8A75_FE5DC007610A, location: C:\\Bin\\FlyGridInstaller.exe, command: U
MSI (s) (14:B8) [15:35:23:492]: User policy value 'DisableRollback' is 0
MSI (s) (14:B8) [15:35:23:492]: Machine policy value 'DisableRollback' is 0
Action ended 15:35:23: InstallFinalize. Return value 3.

Link Posted: 27-Apr-2007 02:28

nap70

Total Posts:0

Joined:12/28/2024

Can anyone take a look at the output from the MSI installer that I posted above?